Services Overview



Accredited by Trent Accreditation Scheme and Australian Council on Healthcare Standards, the Pharmacy Department provides 24-hours, 7 days a week medication dispensing and counseling services to patients and their relatives. We provide a 24-hour Drug Information Inquiry Hotline (2339-8964) for customers who encountered problems or uncertainties related to their medication use. Apart from helping patients to use medicines correctly, we provide 24-hour informational and advisory support to our associated doctors on medication use.

Service Scope

Inpatient and Outpatient Pharmacy Services

We shall dispense medication to patients according to doctors’ medication orders.  All the medicines dispensed are labelled clearly and checked by a stringent verification system.  When dispatching medicines to patients, apart from counselling patients on the precautions and appropriate use of medicines, we will also answer any enquiries on their medicines.

Since 2003, our resident doctors started using computerized prescribing. This improves the accuracy, efficiency and shortens the waiting time of our dispensing services.

Medication Counseling & Education Services

  • with reference to the patients’ medication administration records and the discharge medication orders, educates discharge patients on the use, on the precautions and on other relevant information of their medicines.
  • provides bedside counseling on medicines to patients with special needs, upon referral by nurses.
  • provides free medication information leaflets with patients
  • provides large fonts dispensing label printing for those who are in need.
  • participates in community education. Organizes educational seminars for Au Shue Hung Health Center on annual basis.
  • delivers medication seminars to nurses and nursing students to improve their medicinal knowledge.

Major Facilities

  • Pharmacy Manufacturing Room
  • Chemotherapy Drugs Admixing Unit
  • Aseptic Preparation Room and Clean Bench
  • Medication Store and Cold Room
  • Medication counseling room
Service Hours & Contact
  • G/F (Block B) and G/F (Block E), 222 Waterloo Road, Kowloon Tong, Hong Kong Baptist Hospital
  • 2339 8964

Block B Pharmacy

08:00-20:00 (Mon to Fri)

08:00-16:00 (Sat)

Closed on Sunday and public holiday

Block E Pharmacy

24 hours (Mon to Sun, and Public holiday)

Health Information
Health Information