Insurance and Direct Billing Service

Hong Kong Baptist Hospital collaborates with multiple insurance companies to provide direct billing services for in-patients and designated out-patients services, offering convenience and reducing cash payment procedures for insured patients.

Business & Insurance Support

The Business and Insurance Support Department provides clients and partners with seamless insurance coordination. We streamline insurance processes across appointment booking, pre‑authorization, claims handling, and post‑service support to ensure clarity, transparency, and efficiency.

Our team focuses on client‑centric case support, including handling insurance enquiries, following up on documentation, and coordinating communication between medical teams and insurers to deliver a reliable and reassuring service experience.

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